From 23 November we’re changing our name to Frank Energy. New name, same great deal on energy.

Price Plan Check

Electricity Price Plan Check

We want to make sure you’re on the right electricity plan for your lifestyle, so each year we’ll check how much electricity you’ve used and let you know if there’s a better plan for you.

You can check that you are on the right plan yourself at any time. If you would like to change your plan, you can easily just chat with us live online or give us a call on 0800 086 400.

Here's how our 2 electricity plans compare:


Standard User

The Standard User Plan is generally the most suitable plan for customers using more than 8,000 kWh of electricity each year (more than 9,000 kWh for lower South Island customers*).

The lower variable charge(s) on this plan compared to the Low User Plan means that it is usually more cost-effective for higher energy users.


Low User Plan

The Low User Plan is our low fixed-charge plan and is generally the most suitable plan for customers who use 8,000 kWh or less of electricity each year (9,000 kWh or less for lower South Island customers*).

The lower daily fixed charge** on this plan compared to the Standard Plan means that it is usually more cost-effective for lower energy users. This plan is only available for primary residences - not holiday homes and other properties you may own.

Changing plans is free of charge if you only do it once per year, otherwise a small fee will apply.

To find out more about our plans and electricity prices click here.

*9,000 kWh per year for homes in the lower South Island, 8,000 kWh per year for the rest of New Zealand.

**Under electricity regulations for low user plans the maximum daily fixed charge is 30 cents per day excluding GST after any applicable discounts have been applied. On our Low User Plan the daily fixed charge will show the amount excluding GST. This will equate to no more than 30 cents per day excluding GST. Our Low User Plan is only available for your primary place of residence.