Do I get a prompt payment discount?

From 21 August 2020, we no longer offer residential electricity and gas plans with a prompt payment discount.

If you are new to Energy Online, or currently with Energy Online but moving house, you will get our new pricing which does not have a prompt payment discount.

If you are currently getting a prompt payment discount and are not moving house, you can stay on this pricing with a prompt payment discount until we communicate with you about this in the coming months.