I’ve just moved house, can I get Happy Hours at my new place?
New addresses and customer numbers can’t be added once the promotion has started as the data is already locked in and ready for the redemption process.
Can I gift my Happy Hours to a mate?
Changes to customer numbers can’t be done once the promotion has started as the data is already locked in and ready for the redemption process.
If they aren’t a customer, check out the Friend Get Friend option in our app – if they sign up using the link you send them from the app, then you’ll both get a $50 bill credit.
I have more than 1 property with Energy Online, why did I only get one offer? Which property is it for?
The offer is only for your primary electricity residence which can only be one per account.
You can see which customer number it is on the booking form and you can match to your customer number on your invoice.